Get My FREE E-Book The People Skills Primer!

David G. Pugh, PhD. Consultant and author of Winning Behavior: What the Smartest, Most Successful Companies Do Differently

"Perhaps the #1 risk we face is that we may fail to take full advantage of the teams we work with and the management opportunities we have.  Malcolm dissects the process in a compelling context and marches through the ABC's of what managers can be and should be.  He combines history and personal reflection in this easy-to-read guide."

Carl Pritchard, Author of Risk Management: Concepts & Guidance

Got People Skills?

Did you know that nearly 75% of the people leaving organizations today are “quitting their boss?”  Many of them would still be around if their manager understood the importance of the human element in today’s organizations.  This book gives practical information and advice on the fundamentals of individual and organizational behavior.

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You will discover: 

• Why so FEW of today’s managers are effective leaders 

• The key to understanding why people act the way they do 

• Two simple ways to understand what motivates your people 

• A time-tested secret to ensuring your communication is both heard AND understood 

• Three easy steps to effectively handle conflict 

• How body surfing skills can help you survive and lead organizational change 

• The most important step you can take to become a leader

People are the most important ingredient to any organization.  Whether you’re new to management or have done it for years, use this book as your guide as you get to know them, understand them, motivate them, and then take up the challenge of leading them to a brighter future. 

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